Unclear and unreliable communication with seller after the material -bought on February 25- never arrived. I told the seller to send it though a mailbox packet. Great website. Salaries, reviews, and more - all posted by employees working at United Wardrobe. I've been using this platform for quite some time now and I never had complaints. I tried to contact UW over 10 times by now but I never get a respons.I am a big reseller online and started selling on UW, everything went will until I got a really annoying costumer who wanted to scam me. I've been using this platform for quite some time now and I never had complaints. and then he left me a 1 star review. Jobs. and then he left me a 1 star review. Even though you already paid the delivery costs.They do absolutely nothing against corrupt sellers... my blazer arrived with a major hidden defect. I personally don’t know any girl who would wear that. while their app contains a bunch of bugs causing you to pay extra in the end. very happy with the costume service their are there to listen to any issues and try hardy to resolve it , I feel safe selling and buying among them. By that time it was too late, I lost a customer! he then went and comment on my items that all my items are fake WHICH THEY ARE NOT. Thankyou Sarah once again for helping me out with my order. Due to the bug in the system of UW, we decided to use a different method outside of UW. Do you agree with United Wardrobe's TrustScore? Costumers Service Is great, they've help a lot when I've got problems and they're really kind and answer fast. did not receive bought materials - no feedback from customers' service, Nice platform to sell/buy secondhand clothes, Easy platform to buy and sell clothes fast. Whether you're on the train, in a lecture or at home on the couch: you've got access to your own digital wardrobe anywhere, as well as the wardrobes of 1 million other users! while their app contains a bunch of bugs causing you to pay extra in the end. Check out what 1,213 people have written so far, and share your own experience. Very quick reply and good solving answer - they even helped me with something extra I didn't even ask for :-)! I would highly recommend United Wardrobe. Very helpful customer service, they replied the same day and resolved the issue immediately. Read about their experiences and share your own! United Wardrobe is a fashion marketplace for buying and selling clothes, shoes, sneakers and accessories. © 2020 Trustpilot, Inc. All rights reserved. Very quick reply and good solving answer - they even helped me with something extra I didn't even ask for :-)! So I am willing to send him the receipt if he pays for shipping. But now Vinted classifies it as “a piece of clothing that falls differently than expected” and not as a hidden defect, what it obviously is.That makes me question if there actually is a return policy present at all or if it’s just pure marketing?As long as customers can sell whatever they want to you without consequences, ordering on United Wardrobe is a waste of money and time. Costumers Service Is great, they've help a lot when I've got problems and they're really kind and answer fast. I contacted them and got a reply 2 weeks later. I tried to contact UW over 10 times by now but I never get a respons.I am a big reseller online and started selling on UW, everything went will until I got a really annoying costumer who wanted to scam me. Not only are the products genuine but the customer service is especially commendable. United wardrobe is very bad! Very good experience, because they do take responsibility. I contacted them and got a reply 2 weeks later. Amazing online shop for getting custom wardrobe doors. Teddy from United wardrobe efficiently sorted out my query within a few hours Very satisfiedPayout made also within hours Great service. The lining of the sleeves comes all the way out. Great experience so far I had once shipped a pair of shoes that apparently later just got lost in the shipping proces. © 2020 Trustpilot, Inc. All rights reserved. The customer support team responds fast when there is trouble with buying products and provides the right solutions when needed. We don't receive any feedback from customer service after two messages on March 8 & 9. I told the costumer service about this and they were really helpful. Special kudos to Tom :). Nice app to find your secondhand gems for a dime! Bought many of my favourite items here, nothing ever went wrong :) Also earned quite some money with selling my items, would definitely recommend! Which isn't the case for websites like Vinted. Really nice customer support team, super fast and helpful. Do you agree with United Wardrobe’s 4-star rating? Unclear and unreliable communication with seller after the material -bought on February 25- never arrived. 12 United Wardrobe reviews. he then went and comment on my items that all my items are fake WHICH THEY ARE NOT. Selling and buying on the app is really easy! When a product is defect, you still need to pay for return costs. 1,658 people have already reviewed United Wardrobe. Voice your opinion today and hear what 1213 customers have already said. I personally don’t know any girl who would wear that. Also, I once was buying a pallet which I know for a fact fits through the mailbox. Great website. Due to the bug in the system of UW, we decided to use a different method outside of UW. Very polite, super quick customer service. Therefore I couldn’t send my package to the buyer or I had to pay for it myself (€3.45) which is higher than what my product was even selling for. | Read 41-60 Reviews out of 1,658 So I am willing to send him the receipt if he pays for shipping. Great experience so far I had once shipped a pair of shoes that apparently later just got lost in the shipping proces. Bedankt voor je review & vertrouwen in United Wardrobe! did not receive bought materials - no feedback from customers' service, Nice platform to sell/buy secondhand clothes, Easy platform to buy and sell clothes fast. Voice your opinion today and hear what 1209 customers have already said. I got the money I was supposed to get for the shoes en de buyer got her money back too. UW didn’t allow the seller to select the option. Nuttig. The director Aaron is super helpful, really helped us when we encounter technical issues. When a product is defect, you still need to pay for return costs. I would highly recommend United Wardrobe. Which isn't the case for websites like Vinted. I told the costumer service about this and they were really helpful. A free inside look at company reviews and salaries posted anonymously by employees. First he ordered an item then after receiving the item he told me he needs the receipt even though I never mentioned I had the receipt. I got the money I was supposed to get for the shoes en de buyer got her money back too. Best Cities for Jobs 2020 NEW! I AM SO DONE WITH USING THIS DUMB APP! United wardrobe is very bad! Their customer service sucks.. they’re only good at warning people to only use their platform and charge very high administrative fees (where does this money go?!) But now Vinted classifies it as “a piece of clothing that falls differently than expected” and not as a hidden defect, what it obviously is.That makes me question if there actually is a return policy present at all or if it’s just pure marketing?As long as customers can sell whatever they want to you without consequences, ordering on United Wardrobe is a waste of money and time. Bought many of my favourite items here, nothing ever went wrong :) Also earned quite some money with selling my items, would definitely recommend! Do you agree with United Wardrobe's TrustScore? We don't receive any feedback from customer service after two messages on March 8 & 9. They have high administrative costs (€2) which they claim pays for their app to work well.. however, I once sold an item and they made a mistake in generating a send label for me. Heel erg bedankt! Teddy from United wardrobe efficiently sorted out my query within a few hours Very satisfiedPayout made also within hours Great service.